Wage & Shifts
. Starting at $19.00/hr.
. Rotational shifts; days 7:00am to 3:30pm and, afternoons 3:00pm to 11:30pm
Summary of essential job functions
· Effectively uses organization systems and warehouse technology to locate and gather stock
· Accurately updates spreadsheets and stock information
· Creates shipping labels and handles shipping information
· Sends booking requests to shipping lines
· Communicates with other stockroom personnel about organization practices and picker technology
· Problem solves for customers and suppliers about shipping routes, delayed items, and rush orders
· Performs administrative duties like answering phones, updating records, and providing excellent customer service
· Liaises with warehouse overseers and managers about product ordering and storage
· Maintains good customer relationships and answers any customer questions
· Keeps organized shipping records, including statements of origin, shipping costs, products shipped, and receipt dates
· Troubleshoots shipping issues and customer issues that pop up regularly; works to solve these administrative or organizational problems to increase warehouse and dispatch efficiency
· Develops knowledge about freight and sea shipping regulations and practices
· Works well with shipping team to complete orders on time
. Other duties as assigned
Required skills, knowledge and abilities
· Experience with CMMS is a MUST
· Minimum 5 years’ experience in a shipping receiving office
· Strong computer skills
· Exceptional customer service and problem resolution abilities
· Participate in, support and comply with all health, safety and quality initiatives;
· Able to respond quickly to customer demands
· Understanding of automotive industry, customers, products and terminology an asset.
Key Success Skills for this role:
· Strong attention to detail and ability to work in a fast-paced environment;
· Flexibility and adaptability for various tasks as jobs changes by customer requirements
· Exceptional work ethic, able to work well with others in a team environment
Educational Requirements
· Proficient at reading and writing English
· High school diploma or equivalent