Operations Manager

Full Time

Reporting directly to the Senior Management Team, the Operations Manager has functional authority over all Operations – logistics, automotive sequencing and sub assembly, quality containment and supply chain service activities – within the facility and at client locations as required.

Job Responsibilities

  • Have a solid understanding of human resource and administration, payroll, performance management,
  • Oversee employee corrective action processes to ensure all employee related matters are handled in a fair, consistent and professional manner.
  • Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality, and customer-service standards; resolve problems; complete audits; identify trends
  • Forecast requirements; prepare an annual budget; schedule expenditures; analyze variances; initiating corrective actions
  • Develop operations systems by determining product handling and storage requirements; develop, implement, enforce, and evaluate policies and procedures; develop processes for receiving product, equipment utilization, inventory management, and shipping
  • Analyze and improve organizational process and workflow, space requirements, and equipment layout; implement changes
  • Maintain safe and healthy work environment by establishing, following, and enforcing standards and procedures; complying with legal regulations
  • Responsible for all supervisors, with review/approval responsibility for all operations employees
  • Run a safe, injury/accident-free workplace
  • Develop performance metrics that clearly outline expectations of each role, and ensure employees have the knowledge, training and ability to perform to expectation
  • Review and provide support as needed, ensuring required onboarding and job specific training is implemented in a timely manner; ensure training documentation is maintained and updated
  • Monitor process compliance and ensure the facility runs safely and efficiently
  • Build and maintain internal team with an emphasis on customer satisfaction and service
  • Mentor supervisors, managers and all staff for professional growth
  • Manage compliance of the facility and operation within all city, state, federal laws and OSHA regulations
  • Maintain strong communication with both internal and external customers
  • Address customer concerns in a timely, proactive, and professional manner
  • Other duties as assigned by management

Preferred Experience, Skills and Qualifications

  • Post-Secondary education in Business, Supply Chain / Logistics, Manufacturing, Quality or Automotive or related field preferred, or combination of training and work experience
  • Minimum five (5) years of managing logistics operations, with preference to those experienced in a Tier 1 automotive sequencing/manufacturing environment.
  • Exceptional communication, problem solving and analytic skills
  • Fluent in Microsoft Office programs, specific to MS Outlook, Excel and Word
  • Must carry a valid driver’s license
  • Knowledge of CMMS an asset