Reporting directly to the Senior Management Team, the Operations Manager has functional authority over all Operations – logistics, automotive sequencing and sub assembly, quality containment and supply chain service activities – within the facility and at client locations as required.

Job Responsibilities

Have a solid understanding of human resource and administration, payroll, performance management,
Oversee employee corrective action processes to ensure all employee related matters are handled in a fair, consistent and professional manner.
Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality, and customer-service standards; resolve problems; complete audits; identify trends
Forecast requirements; prepare an annual budget; schedule expenditures; analyze variances; initiating corrective actions
Develop operations systems by determining product handling and storage requirements; develop, implement, enforce, and evaluate policies and procedures; develop processes for receiving product, equipment utilization, inventory management, and shipping
Analyze and improve organizational process and workflow, space requirements, and equipment layout; implement changes
Maintain safe and healthy work environment by establishing, following, and enforcing standards and procedures; complying with legal regulations
Responsible for all supervisors, with review/approval responsibility for all operations employees
Run a safe, injury/accident-free workplace
Develop performance metrics that clearly outline expectations of each role, and ensure employees have the knowledge, training and ability to perform to expectation
Review and provide support as needed, ensuring required onboarding and job specific training is implemented in a timely manner; ensure training documentation is maintained and updated
Monitor process compliance and ensure the facility runs safely and efficiently
Build and maintain internal team with an emphasis on customer satisfaction and service
Mentor supervisors, managers and all staff for professional growth
Manage compliance of the facility and operation within all city, state, federal laws and OSHA regulations
Maintain strong communication with both internal and external customers
Address customer concerns in a timely, proactive, and professional manner
Other duties as assigned by management

Preferred Experience, Skills and Qualifications

Post-Secondary education in Business, Supply Chain / Logistics, Manufacturing, Quality or Automotive or related field preferred, or combination of training and work experience
Minimum five (5) years of managing logistics operations, with preference to those experienced in a Tier 1 automotive sequencing/manufacturing environment.
Exceptional communication, problem solving and analytic skills
Fluent in Microsoft Office programs, specific to MS Outlook, Excel and Word
Must carry a valid driver’s license
Knowledge of CMMS an asset